Moorepay Reviews
Moorepay has an overall rating of 4.4 based on 97 reviews. Customer feedback on Moorepay is mixed: Moorepay reviewers highlight positive aspects like user-friendly interface, responsive customer support, comprehensive payroll features, competitive pricing, which strongly appeal to small to medium-sized businesses seeking payroll solutions. However, Moorepay is often criticized for its limited integration options, occasional software glitches, steep learning curve for new users, lack of advanced reporting tools.
97 reviews
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How would you rate Moorepay?
All Moorepay Reviews (97)
bigwolf588
February 21, 2023
"Awesome Assistance"
The help provided by the Bureau Help Desk is consistently top-notch, with staff who are super knowledgeable and ready to assist. They really take their time to ensure all your questions are completely sorted out.
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biggoose751
February 18, 2023
"The people behind these businesses..."
The folks in these companies are what really makes them shine. Big thanks to Binod for being so patient and helping me out with my questions!
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Brittsbomb13
February 17, 2023
"Moorepay saved the day"
In a tricky situation, Moorepay stepped in and managed everything with top-notch professionalism, care, and fairness through a detailed investigation and clear presentation of the facts. They really worked hard to reach a fair and impartial conclusion.
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VincentRussell
February 16, 2023
"Awesome crew and support"
Awesome crew and support. We were under some serious time constraints to get our payroll sorted, and the team made it all seem effortless. They put in a ton of effort to prepare everything for us. I can't express enough gratitude to Anita and Ursula for their incredible assistance. If you're in the market for a user-friendly payroll system with top-notch support, I’d definitely suggest this one.
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whitebird695
February 16, 2023
"Expert Payroll Services"
As a small charity, we needed specialized payroll services handled by qualified professionals. Moorepay stood out as the clear option. They've successfully taken over our payroll, providing a fully managed service.
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tinygorilla958
February 16, 2023
"An awesome asset"
This is an awesome asset for a small business - super useful to count on them for essential info that our little team lacks. Sometimes, it can be a bit annoying having to ring them up to chat with someone, but once you get a direct contact, it’s smooth sailing and their replies are always quick.
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ticklishladybug971
February 16, 2023
"Investigation Management - Administration"
Since coming on board with Moorepay, Natasha Arrowsmith has been instrumental in overseeing the investigation process. She makes sure that all data collected is kept current, and that every case is properly initiated, wrapped up, and communicated as it should be.
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ElizabethMiles
February 15, 2023
"Sam's Help Made It All Simple"
Sam really simplified the whole process, and she's super helpful.
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orangesnake129
February 15, 2023
"Happy with the Next Gen Crew"
After some tough times with MoorePay, we reluctantly made the switch to Next Gen about a week ago. The upgrade crew has been super quick to answer our questions, really thorough in their responses and advice, and incredibly supportive. I’m really impressed with how user-friendly Next Gen is (way better than the previous platform) and especially with the help from Fern & Louis. Gotta give a shoutout to Suzanne from the tech team too, who did an awesome job reworking our hierarchy. We haven't run our first payroll on Next Gen yet, but so far, it’s a big thumbs up for the HR side.
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purplemouse570
February 15, 2023
"Quick Response Time"
The reply to my inquiry was super fast. Chatting with Stephanie was a delight; she addressed all my queries and offered the help and advice I was looking for.
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JoyPerry
February 15, 2023
"Outstanding Team with Great Customer Care"
This team really knows how to put the customer first, showcasing impressive knowledge and skills. A special shoutout to Stephen Johnson, who has been our go-to person for many years.
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Robert.Hall
February 11, 2023
"Moorepay Experience"
Stephen Johnson is a super knowledgeable and helpful advisor. He’s always ready to lend a hand with advice and tackles problems really efficiently.
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heavyduck305
February 10, 2023
"Expert Guidance - Stephanie"
Once again, I received excellent service from Moorepay. This time, I worked with Stephanie, who was super professional and provided fantastic advice on a tricky situation, making everything a breeze for us. I definitely suggest reaching out to Stephanie whenever you can.
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BrentGilbert
February 10, 2023
"Steer Clear of This Company"
Having dealt with years of subpar service and unfulfilled assurances about the quality of their offerings, plus missed deadlines and ridiculous temporary solutions that never actually solve anything, I can't recommend this company at all. The service is lacking, and the system is awkward and not easy to use.
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crazygorilla577
February 08, 2023
"Fast Delivery of Precise Payroll"
I can always rely on Moore Pay for precise payroll services. Whenever I contact the support crew, they respond swiftly and offer helpful advice for my questions. They even go the extra mile by guiding me to resources where I can access more info and updated reports, letting me tackle my inquiries at my own pace. In the past, I noticed the support team’s responses were a bit hit or miss, but the improvements made in 2022 have been fantastic. Now, I feel completely supported and confident with our payroll in the UK.
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